Our call center service specializes in PC and accessories field.
Operaters are trained by engineers to update new information. In addition, information and knowledge are shared and analyzed by a well-designed system.
Because of this system, one operator can provide full calling service from the beginning to the end.
Take Call Center as the Marketing Service
Today, our call center does not just play a role to provide regular calling service, but also do information collection for marketing.
In the market, more and more product are sold through agencies and the sales department of manufacturer is hard to hear on-time voice from the market
Pegatron Japan has call center analysis tool in system and we can provide information analysis for supporting your marketing strategy.